Sales Policy

Effective Date: November 27, 2024

At FabricPavoWin, we are committed to providing high-quality products and exceptional customer service. Our Sales Policy outlines the terms and conditions for purchasing products from our Website. By making a purchase, you agree to the following terms.

1. Order Acceptance

All orders placed on fabricpavowin.com are considered an offer to purchase the items in your cart. We reserve the right to accept or reject any order for any reason, including but not limited to:

  • Product availability
  • Payment issues
  • Fraudulent or suspicious activity

You will receive an Order Confirmation email once your order is successfully placed. This email is not an acceptance of the order but an acknowledgment that we have received it. Your order will be accepted, and payment processed once we ship the product(s).

2. Product Pricing and Availability

  • Pricing: All prices listed on fabricpavowin.com are in U.S. Dollars (USD). Prices may be subject to change at any time, and we will make efforts to update prices on the Website as quickly as possible. However, errors in pricing may occur, and we reserve the right to correct any pricing mistakes.
  • Product Availability: While we strive to keep our inventory accurate, product availability is not guaranteed. In the event that an item you ordered is out of stock, we will notify you and offer a refund, an alternative product, or the option to wait for the item to become available.

3. Payment Methods

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods as listed on the Website

Payments are processed securely through our payment gateway. We do not store your payment information. If a payment is declined, we will notify you to complete your transaction.

4. Order Processing and Shipping

  • Processing Time: Once your order is confirmed, we will process it for shipment. Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Shipping Fees: Shipping charges are calculated during checkout based on the shipping method and delivery address. Free shipping promotions may apply from time to time and will be reflected at checkout.
  • Shipping Methods and Delivery: We offer various shipping methods, and delivery times will vary based on your location. Once your order has been shipped, you will receive a tracking number to monitor your package.
  • Shipping Delays: While we strive to ship all orders promptly, FabricPavoWin is not responsible for delays caused by third-party carriers, weather conditions, or other external factors.

5. Sales Tax

Sales tax will be applied to all orders in accordance with applicable state and local tax laws. The tax rate will be automatically calculated at checkout based on the shipping address provided.

6. Cancellations and Modifications

Once an order is placed, we begin processing it immediately to ensure timely delivery. As a result, we may not be able to modify or cancel orders once they have been confirmed. If you need to cancel or modify an order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.

7. Promotions and Discounts

From time to time, we offer promotions and discounts on our products. These promotions are subject to change and may have specific terms and conditions, such as:

  • Discount Codes: If you receive a discount code, it must be applied during checkout. Discount codes cannot be applied after the purchase is completed.
  • Limited-Time Offers: Promotions may have an expiration date or be limited in quantity.
  • Exclusions: Some products, including gift cards or sale items, may be excluded from promotional offers.

8. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange items. In general, returns must be made within 30 days of delivery, and products must be in unused condition with all packaging intact.

  • Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately, and we will arrange a return, exchange, or refund at no additional cost to you.

9. Privacy and Security

Your personal and payment information is secure with us. We use industry-standard encryption and secure payment processing methods to protect your data. Please refer to our Privacy Policy for more details on how we collect, store, and use your personal information.

10. Customer Service

Our customer service team is available to assist with any questions regarding your order, product inquiries, or issues related to returns and exchanges. You can contact us by:

  • Email: support@fabricpavowin.com
  • Phone: (213) 555-9876
  • Address: 123 Bridal Fabric Ave, Los Angeles, California, 90015, United States

11. Limitation of Liability

While we strive to ensure that all products are of the highest quality and meet your expectations, FabricPavoWin is not liable for any damages resulting from the use of our products, including indirect or consequential damages. Our liability is limited to the total amount paid for the item in question.

12. Governing Law

These terms and conditions are governed by the laws of the State of California. Any disputes arising from this Sales Policy will be resolved in the courts located in Los Angeles, California.